If you and your team waste hours everyday tracking checklists and standard operating procedures [SOP] on whatsapp, spreadsheets, paper or multiple apps, then PeakScale will make your life easy.
Some of the most successful restaurant, retail and hotel brands use PeakScale to manage checklists and standard operating procedures [SOP] related to kitchen, front of house, service, bar, production, warehouse, maintenance, housekeeping, trainings and assets. One single app to manage all your operations SOP and trainings.
Manage OUTLETS Better
PeakScale is specifically designed to cater to a wide range of restaurant, retail and hotel processes across various formats - QSRs, fine-dines, fast-casuals, cafes, bars, cloud kitchens, breweries, roasters, food retail, lifestyle retail, high streets, malls, boutique hotels, resorts and others - whether company-owned or franchised.
“PeakScale is a must have solution for anyone who cares about processes in their restaurant, retail or hotel business. The product is excellent and the support is great."
Jishnu Dutta
COO
One single app to manage all your operations SOP and trainings
Standardize operating processes (SOPs) across outlets and teams by defining and scheduling daily, weekly and monthly checklists related to opening, closing, product quality and maintenance. Easily track process compliance through reporting and alerts.
Ensure brand standards and product quality at outlets and production facilities by defining audit parameters. Conduct audits in-house or via third parties, and share real-time audit results with outlet and area teams for faster resolution of failure points.
Reduce time to rectify outlet maintenance issues by over 60% through real-time ticketing of complaints on Maintenance helpdesks. Define Turnaround Times for ticket closures by maintenance teams and get alerts when tickets take longer to close.
Ensure outlets are not penalized for missing license or permit renewals by maintaining records of all outlet licenses and permits, setting up renewal reminders, defining responsible person, and tracking renewal status. Get alerts when renewal status is not updated in the software.
Schedule and deliver trainings online or offline using the Learning Management System (LMS). Easily test / assess employees, even for offline trainings. Onboard new team members quickly, rollout product / recipe trainings across outlets in a few minutes, and easily train teams on expected quality standards.
Easily manage equipment assets via a digital asset register, define preventive maintenance checklists for assets, create asset repair tickets, view history of asset issues, manage warranty / service / AMC status of all your equipment assets, and track asset service schedules.
Assign one-time and recurring tasks, define due dates, track task completion and get notified of overdue tasks. Group tasks together to create and collaborate on projects. Use projects for New Store Rollouts and other initiatives.
Approving / rejecting expenses done by outlet teams is quick and easy by getting them to upload expenses and receipts on the app, and making it simple for managers to approve / deny claims. Easily forward approved claims to Finance for reimbursements.
Easily communicate information and updates to outlet teams through video and text updates using in-app messaging. View read receipts to ensure teams have seen the update, and enable or disable commenting by teams on updates.
For restaurant, retail and hotel outlets
Defining clear, simple processes (FOH, BOH, Bar, Maintenance, Training or any other) for your outlet teams is the first step to improving brand standards. It takes a few minutes to set up your first outlet process on PeakScale.
Brands find it difficult to ensure process compliance because they use multiple ineffective tools to create a solution. PeakScale solves this by being a single tool with a simple UI, without compromising on advanced control functionality.
PeakScale makes it dead simple for regional and central managers to track process compliance and identify improvement areas at their outlets through detailed analytics and insights, and timely escalations and alerts.
SOP compliance
at outlets
time spent
on operations control
maintenance cost
of equipments
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Founder & CEO
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