“Incredibly easy to use”

“Improved my brand standards”

“Great customer service”

The smartest operations management app
for restaurant, retail and hotel teams

Easily manage team trainings, operations checklists, quality audits, maintenance issues, equipment assets and project tasks - all in ONE app.

If you and your team waste hours everyday tracking checklists and standard operating procedures [SOP] on whatsapp, spreadsheets, paper or multiple apps, then PeakScale will make your life easy.

Some of the most successful restaurant, retail and hotel brands use PeakScale to manage checklists and standard operating procedures [SOP] related to kitchen, front of house, service, bar, production, warehouse, maintenance, housekeeping, trainings and assets.

Brands that trust us

Manage OUTLETS Better

Built for operations heads, quality heads, area managers, outlet managers and production managers of restaurant, retail and hotel businesses.

PeakScale is specifically designed to cater to a wide range of restaurant, retail and hotel processes across various formats - QSRs, fine-dines, fast-casuals, cafes, bars, cloud kitchens, breweries, roasters, food retail, lifestyle retail, high streets, malls, boutique hotels, resorts and others - whether company-owned or franchised.

“PeakScale is a must have solution for anyone who cares about processes in their restaurant, retail or hotel business. The product is excellent and the support is great."

Jishnu Dutta


Product Functionality

One single app to manage all your operations SOP and trainings


Standardize operating processes (SOPs) across outlets and teams by defining and scheduling daily, weekly and monthly checklists related to opening, closing, product quality and maintenance. Easily track process compliance through reporting and alerts.


Ensure brand standards and product quality at outlets and production facilities by defining audit parameters. Conduct audits in-house or via third parties, and share real-time audit results with outlet and area teams for faster resolution of failure points.

Maintenance Issues

Reduce time to rectify outlet maintenance issues by over 60% through real-time ticketing of complaints on Maintenance helpdesks. Define Turnaround Times for ticket closures by maintenance teams and get alerts when tickets take longer to close.

Licenses & Permits

Ensure outlets are not penalized for missing license or permit renewals by maintaining records of all outlet licenses and permits, setting up renewal reminders, defining responsible person, and tracking renewal status. Get alerts when renewal status is not updated in the software.

Trainings & Assessments Upcoming

Schedule and deliver trainings online or offline using the Learning Management System (LMS). Easily test / assess employees, even for offline trainings. Onboard new team members quickly, rollout product / recipe trainings across outlets in a few minutes, and easily train teams on expected quality standards.

Asset Management Upcoming

Easily manage equipment assets via a digital asset register, define preventive maintenance checklists for assets, create asset repair tickets, view history of asset issues, manage warranty / service / AMC status of all your equipment assets, and track asset service schedules.

Tasks & Projects Upcoming

Assign one-time and recurring tasks, define due dates, track task completion and get notified of overdue tasks. Group tasks together to create and collaborate on projects. Use projects for New Store Rollouts and other initiatives.

Expense Reimbursements Upcoming

Approving / rejecting expenses done by outlet teams is quick and easy by getting them to upload expenses and receipts on the app, and making it simple for managers to approve / deny claims. Easily forward approved claims to Finance for reimbursements.

Messaging Upcoming

Easily communicate information and updates to outlet teams through video and text updates using in-app messaging. View read receipts to ensure teams have seen the update, and enable or disable commenting by teams on updates.

Use Cases

For restaurant, retail and hotel outlets

Kitchen opening / closing checklist
FOH opening / closing checklist
Bar & Brewery opening / closing checklist
Display counter checklist
Health & Safety checklist
Housekeeping checklist
Equipment maintenance checklist
Freezer cleaning checklist
Product receiving checklist
Franchisee checklist
New Store Opening checklist
Outlet audit
Outlet maintenance helpdesk
Asset repair helpdesk
Inventory support helpdesk
License & Permit renewal reminders
Online & offline trainings + assessments Upcoming
Tasks & Projects
Asset servicing schedules
Outlet team expense reimbursements Upcoming

Better control over outlet operations in 3 easy steps

Easily define processes

​Defining clear, simple processes (FOH, BOH, Bar, Maintenance, Training or any other) for your outlet teams is the first step to improving brand standards. It takes a few minutes to set up your first outlet process on PeakScale.

Simplify process compliance

Brands find it difficult to ensure process compliance because they use multiple ineffective tools to create a solution. PeakScale solves this by being a single tool with a simple UI, without compromising on advanced control functionality.

Track and improve

PeakScale makes it dead simple for regional and central managers to track process compliance and identify improvement areas at their outlets through detailed analytics and insights, and timely escalations and alerts.


SOP compliance
at outlets


time spent
on operations control


maintenance cost
of equipments

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Madhur Ramani
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